How do I choose the right size?
We provide a detailed Size Guide on every product page. Since we source items globally, we recommend checking your measurements against the guide rather than relying on standard sizes (S, M, L).

Are the items exactly like the photos?
We strive to display our products as accurately as possible. Please keep in mind that slight color variations may occur due to lighting or monitor settings.

The item I want is out of stock. Will it be restocked?
Many of our popular items are restocked regularly! You can click the "Notify Me" button on the product page to receive an alert as soon as it’s back in stock.

Which countries do you ship to?
We currently offer shipping to [Oman ]. If you are outside these areas, please contact our support team to see if we can arrange delivery for you.

How long does shipping take?
Since our logistics network involves international hubs, delivery typically takes:

• Standard Shipping: [4–6] business days.
• Express Shipping: [1–3] business days.
• Please note: Processing your order takes an additional 1–3 days.

How can I track my order?
Once your order ships, you will receive an email and an SMS with a tracking number and a link to our tracking portal.

What payment methods do you accept?
We accept all major credit/debit cards, [Apple Pay, and Google Pay]. In some regions, we also offer Cash on Delivery (COD).

Is my personal information safe?
Yes. We use industry-standard encryption (SSL) to ensure your payment details and personal data are 100% protected.

Can I return an item if it doesn’t fit?
Absolutely! We accept returns within [14/30] days of delivery. Items must be unworn, unwashed, and have the original tags attached.
Note: For hygiene reasons, certain items like earrings and swimwear cannot be returned.

How long does it take to get a refund?
Once we receive and inspect your return, the refund will be processed back to your original payment method within [7–10] business days.

How can I reach you?
Our customer service team is here to help!

• Email: [Your Email Address]
• WhatsApp: [Your Phone Number]
• Hours: [e.g., Sunday – Thursday, 9:00 AM – 6:00 PM]